Shipping & Returns
Most orders ship out within 1-3 business days Monday-Friday (business days only excluding weekends & holidays). If your order is placed before Noon EST it may ship out from our warehouse the same day (we do our best to ship as quickly as possible). If your order is placed on the weekend it will process on Monday. From time to time we do experience delays due to large order volumes, if this is the case it may delay your shipment date by 1-3 business days. We do our best to get our order out to you as quickly as possible. If you ever have any questions about your order and its shipment please contact us for assistance.
STANDARD SHIPPING includes USPS and UPS. We will choose the best method based on your order size/weight. We do not honor requests for services.
We ship your package to the address you provide at checkout. We are not responsible for undelivered packages due to customer error. If this is your case, please reach back out to us for assistance however you as the customer will be responsible for reshipment fees. If such orders are cancelled due to customer error, we will apply a restocking fee & the original shipping fees will not be refunded.
Return & Exchange Policy
SDS allows up to 10 days upon delivery of order to report any defective, damaged, or missing product(s) for support in resolution. Any requests after 10 days of delivery will be denied.
All sale items, heat press transfers (screen prints/sublimations/HTV) sales are final. All custom order sales are final. All digital file sales are final. There will be no refunds given on any of these items.
If the error is on our part we will certainly make it right.